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Shipping Information
(a) Domestic service:
FREE for orders over $50.00, otherwise shipping starts from $4.90
Arrives in 2 - 7 business days
Ships via USPS 1st class or Priority mail.

(b) Canada:
Duty-Free Shipping to Canada!
(Duty and tax-free for orders under $250. Canada orders arrive by local post directly to your door.)
Ships via Postal Service 1st class mail starts from $6.00
Arrives in 3 - 10 business days.
(PS: Over 4Lb will go through US Postal service Priority Mail. Our shopping cart does not collect shipping cost for Priority Mail. If any reason actual shipping cost is not collected, we will contact our buyer to make payment for extra shipping cost, or the buyer can cancel Order.)

(c) Worldwide Standard Shipping (We ship worldwide)
Ships via US Postal Service 1st class mail starts from $10.00
Arrives in 4 - 12 business days and most have tracking.
Most orders arrive duty and tax-free, however, you may be subject to import duties and taxes once a shipment reaches your country.
International orders must be shipped to the cardholders address.

(d) Worldwide Premium Shipping (We ship worldwide)
Ships via FedEx, UPS, or DHL. Costs for this luxury shipping option are limited.
Please email us with the product name, size, and quantity. We will contact you as soon as possible.
Arrives in 3 - 7 business days with a tracking number.
Please note, you may be subject to import duties and taxes once a shipment reaches your country. We are not responsible and have no control over these fees. International orders must be shipped to the cardholders address.

P.S: P.S: Some Products "Gift Sets, & some other heavy products" to ship outside the USA, our shopping cart does not collect the actual shipping cost. If that happens, we will contact our customer for extra shipping cost prior to collect the payment, if the customer decides to pay extra shipping cost (actual shipping cost), Order will be ship on time. If not we will void (Cancel) your order. We are sorry about that.

Return Policy
FREE Returns in the USA except for body oils and skincare items.

If you find you are unhappy with a product purchase, please return it within 30 days after the sale date and we will be happy to offer a full refund or exchange. All returned products must be in their original, unopened and unused condition. Also, note that we are unable to offer a refund, replacement or exchange on any opened or used goods.

Please note, we do not accept returns for body oils and skincare items due to health reasons, please make your selections carefully.

We will process your returns as quickly as possible and will notify you via email after the refund, replacement or exchange is processed. If you have a shipping or billing address change, please notify the Perfume And Cologne Company prior to any replacements or exchanges. If no address change is necessary, all exchanges/replacements will be sent to the address on file.

Please allow a maximum of 14 business days for your refund, replacement or exchange to be processed. Thereafter, your payment will be refunded by Perfume And Cologne Company as soon as possible by the original payment method, no later than 30 days after processing. Please note that delivery charges are not refundable.

Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.

Sales Tax Information
State laws require that we charge applicable sales tax on orders shipped to addresses in the state of New York only. All orders outside of New York will not be charged.

Payment Options
(a) We accept Visa, MasterCard, Discover, American Express, JCB, PayPal, and Bank wire transfers.

(b) We also accept payments by mail including personal checks, company checks, and money orders. If you are placing an order and prefer to mail a payment, please choose the "Mail in a check or money order" option at checkout. You will receive an order number. Instructions for mailing your payment we e-mail you as soon as possible. Please wait for our response. Thank you.

Waiting List
Many fragrances are discontinued or hard to find. If you see a product in our store that is out of stock, simply check off the "Add" box next to the out of stock item and click "Email when available". You will be prompted for your email address. We will notify you by email when the item returns to stock.

Damage Claims
In the unlikely event that order arrives damaged, please email us immediately so we can notify USPS and file a damage claim. Please keep all packaging materials for five business days after notifying us and a replacement will be sent to you.

Sometimes the product will be suddenly out of stock. We need to VOID your order. There will be a canceled option that appears next to your order in your order history section.

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